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王思峰; 黄家齐; 陈加屏：知识型社会中人力资源规划之权变因素--实验室实验研究
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王思峰; 黄家齐; 陈加屏:知识型社会中人力资源规划之权变因素--实验室实验研究
书刊名 管理评论
卷 期 20:3 2001.07[民90.07]
页 次 页53-83
摘要：
由于知识型社会的成形，人力资源对组织竞争优势的重要性，无疑地将愈来愈重要。然而，人力资源管理领域中，以往所发展的各种管理方法，是否能适于知识型社会所需？如何调整？无疑地为一重要的研究课题。本研究认为，在知识型社会中，有两个权变因素，将影响传统人力资源规划方法的有效性。这两个权变因素分别为：「成熟时间」与「薪酬设计」。本研究的目的，即探讨「成熟时间」与「薪酬设计」此二权变因素对传统人力资源规划方法之有效性的影响。所采用的研究方法，乃采微世界的实验室实验法，以模拟模式代表真实世界的人力资源产能与需求系统，以受测者扮演人力资源经理的角色，而后操弄「成熟时问」与「薪酬设计」此二权变因素，观察不同权变因素下，对人力资源规划方式（雇人、加班、训练的决策组合策略）与对人力资源规划结果（系统之绩效指标）之影响。实验结果显示，在绩效制与工时制的区别上，两种情况对人力规划的绩效与决策组合策略，并没有肯定地显着性差异。然而，在长成熟期情况下，人力资源经理平衡人力产能与需求的绩效表现，显着较短成熟期下为差。人力资源经理虽然在人力规划之决策组合策略上，有进行调整（每月雇人数较低、加班时数较高、e学习时数较高），但其调整的方向，似乎并不恰当。建议可将人力成熟滞延加入雇人政策的考量，提高人力产能的目标值、不依赖加班的短期权宜措施，或者重新定义人力资源领域，将知识管理的方法纳入，以缩短人力资源的成熟期。
关键词：人力资源规划; 知识型社会; 实验室实验;
Human Resource Planning in the Knowledge Society: An Experimental Study
Abstract
In the knowledge society, knowledge may become more important than capital. The human resource will become important competition resource base. However, some methods of human resource management may not suit to the need of the knowledge society. This study proposed that: due to the contingency factors of so call ”mature time” and ”compensation design”, the traditional human resource planning methods may not suit to the need of the knowledge society. This study first used System Dynamics to build a computer simulation model. The contingency factors of ”mature time” and ”compensation design” were manipulated to test the impact and performance of different human resource planning methods. The simulation model was then transfer to the experimental task. The laboratory experiment method was employed to do the research. Subjects were asked to play the role of the human resource manager. That is, the human resource planning equations in simulation model are replaced by subjects' decision. The experimental results shown that the human resource planning performance was determined by the interaction of contingency factors (distinguish knowledge society and industrial society) and the portfolio of decision choices (human resource planning methods). It means that the effective human resource planning methods in knowledge society may different than the traditional methods.
Key Words: Human resource planning; Knowledge society; Laboratory experiment