王思峰:三种组织学习的类型与其介入模式


摘要
 
     过去在组织学习领域上,不论是学术界或实务界对于何谓组织学习或学习型组织以及如何介入显得众说纷纭,实证研究亦仍缺乏。本研究认为迈向实证的第一步便是要理出不同类型的典范与实际操作的介入模式。因此,本研究从组织学习的驱动力量配合文献,归纳出三种组织学习的类型,并以研究者所提出之组织学习的过程模式为基础,参考组织发展领域所提出的计划性变革模式,来发展相对应的三种组织学习之介入模式。这三种模式的采用有其不同的驱动因素,不同的关切议题与目标,在顾问与组织的互动上,介入前的诊断上,介入的规划与执行上,成效的评估与体制化的方式上均有些差异。本研究的结果不但提供实务界与学术界统一的用词,不至于因谈论相同的议题却用不同的用语,或是谈论不同的议题却用相同的用词,而产生对话上的误解,同时可以作为学术研究上的分类基础,提供跨个案比较研究上的个案分类标准,并且提供实务介入上相当清楚的参考步骤。
 
关键词:建构学习型组织、让组织能学习、学习的管理、介入模式
 
 

THREE TYPES OF ORGANIZATIONAL LEARNING AND THE RESPECTIVE INTERVENTION MODELS

 

Jen-Shou Yang

Department of Business Administration National Yun-lin University of Science & Technology

 

Sy-Feng Wang

Department of Business Administration Soochow University

ABSTRACT

 

Organizational learning and learning organization have been two vague terms for researchers and practitioners. The empirical studies have been rare as yet. We asserted that the types of organizational learning should be recognized firstly to make further empirical studies. The study categorized three types of organizational learning derived from intensive literature survey. Moreover, three respective intervention models were developed based on three process models of organizational learning and the general plan change model. The three intervention models were distinguished with different driving forces, objectives, relationships between consultants and object organizations, diagnoses, designs and implementations, and evaluations and institutionalizations. The results proposed unified terms of organizational learning to be used for empirical studies and practices. Detailed guidelines for interventions of organizational learning were proposed .

 

Key words: building learning organization, enabling organizational learning, managing organizational learning, intervention models

 


首页   |   学习型组织   |   复盘   |   系统思考   |   学习技术   |   知识管理   |   管理前沿   |   专家专栏   |   关于我们

学习型组织研修中心 版权所有@ 北京学而管理咨询有限公司

营业执照

网站建设:中企动力 北京 SEO

图片名称